Last updated: 16 February 2026
These Terms & Conditions ("Terms") govern access to and use of the Studio Subs mobile application and any related websites, services, and features (together, the "Platform").
By creating an account, accessing, or using the Platform, you agree to be bound by these Terms. If you do not agree, you must not use the Platform.
The Platform is operated by Studio Subs Pty Ltd (ACN 694 386 180 / ABN 20 694 386 180), an Australian company with its registered office in Australia ("Studio Subs", "we", "us", "our").
Contact: admin@studiosubs.com
Studio Subs operates an online facilitation platform that enables:
Studio Subs does not provide fitness, wellness, or instructional services and does not employ or engage Instructors. All services are provided solely by Instructors to Studios.
All payments are arranged directly between Studios and Instructors.
Studio Subs does not:
For clarity, any invoicing between Instructors and Studios is facilitated only by the display of a nominated invoicing email address. Studio Subs does not review, approve, send, or manage invoices and has no responsibility for payment disputes, late payments, or non-payment.
Users must be at least 18 years old and legally able to enter into binding agreements.
You agree to:
You are responsible for all activity on your account.
Users must register under the appropriate account type (Studio or Instructor) and use the Platform only for its intended purpose.
Studios may post Shifts including class type, time, location, pay, required qualifications, and any additional requirements. Studios are solely responsible for the accuracy and legality of posted Shifts.
Instructors may apply for Shifts they believe they are qualified and available to teach. Applying does not guarantee selection.
Studios select which Instructor they wish to allocate a Shift to. Once accepted or confirmed, the Shift is considered allocated.
Once a Shift has been allocated to an Instructor:
All communication, invoicing, payment arrangements, and enforcement of agreed rates or cancellation terms occur solely between the Studio and the Instructor.
Studio Subs does not:
Studios are required to purchase a monthly subscription to access certain features of the Platform, including but not limited to posting Shifts, viewing Instructor applications, and managing allocations.
Instructors are not charged any subscription or usage fees by Studio Subs.
Subscription pricing:
All prices displayed to consumers are inclusive of GST unless otherwise expressly stated. For business-to-business transactions, prices may be displayed exclusive of GST where clearly indicated.
By purchasing a subscription, the Studio authorises Studio Subs to:
Subscription fees are charged in advance for each billing period.
Studios may cancel their subscription at any time.
If the subscription was purchased through Apple's in-app purchase system or Google Play Billing, subscription management and cancellation must be completed through the user's Apple ID account settings or Google Play account settings, as applicable.
The Platform may provide access or links to facilitate subscription management, but Studio Subs does not directly process subscription billing or cancellations for subscriptions purchased through Apple or Google.
Unless otherwise stated:
Consumer Guarantee Rights: Notwithstanding the above, nothing in these Terms excludes, restricts, or modifies any rights you may have under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) that cannot be excluded, restricted, or modified by agreement. If you are entitled to a refund under the Australian Consumer Law, you may request one by contacting us at admin@studiosubs.com.
Studio Subs reserves the right to suspend or terminate Studio accounts where:
Where practicable, Studio Subs will provide reasonable notice before suspension and an opportunity to remedy the relevant issue, except where immediate suspension is necessary to protect other users or the integrity of the Platform.
Studio Subs may update subscription pricing or plan features from time to time.
Notice of pricing changes: We will provide at least 30 days' written notice (by email to your registered email address) prior to any pricing increase taking effect. If you do not agree to the new pricing, you may cancel your subscription before the new pricing takes effect without penalty.
Continued use of the subscription after a pricing change becomes effective constitutes acceptance of the updated pricing.
If you are purchasing a subscription through the Studio Subs mobile application on an Apple device, your subscription will be processed and billed through Apple Inc. using Apple's in-app purchase system.
By purchasing a subscription through Apple:
Refunds are subject to Apple's refund policies and must be requested directly from Apple.
Apple's terms and conditions and privacy policy apply to all purchases made through Apple's in-app purchase system.
If you purchase a subscription through the Studio Subs mobile application on an Android device, your subscription will be processed and billed through Google LLC using Google Play Billing.
By purchasing a subscription through Google Play:
Refunds are subject to Google Play's refund policies and must be requested directly from Google.
Google's terms and privacy policy apply to all purchases made through Google Play Billing.
Instructors may be required to upload documentation including:
Studio Subs may review uploaded documents for completeness and validity as part of Platform quality controls. However, this review is administrative only and does not constitute verification, endorsement, or a guarantee of suitability.
All uploaded documents are visible to Studios. Studios remain solely responsible for independently verifying that an Instructor's qualifications, insurance, and certifications meet their specific requirements before engaging them.
Instructors agree that they:
A No-Show occurs when an Instructor fails to attend a Shift without appropriate notice to the Studio.
Studio Subs reserves the right, acting reasonably and proportionately, to:
Before taking any such action (except in cases of repeated No-Shows or serious misconduct), Studio Subs will use reasonable endeavours to notify the Instructor and provide an opportunity to respond.
Cancellation terms, notice periods, and payment outcomes are handled privately between Studios and Instructors.
Studio Subs does not enforce cancellation fees or payment obligations. Any invoicing or fee adjustments arising from cancellations or changes are managed entirely outside the Platform using the contact details provided after allocation.
Users must not:
Studio Subs reserves the right to remove or edit Shifts, profiles, or other Content at its discretion where it believes the Content breaches these Terms or poses a risk to users or the Platform.
Users retain ownership of Content they upload but grant Studio Subs a non-exclusive, worldwide, royalty-free licence to use that Content solely to operate and improve the Platform.
All intellectual property in the Platform itself remains the property of Studio Subs or its licensors.
Personal information is handled in accordance with our Privacy Policy.
To the maximum extent permitted by law:
Our services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled to cancel your service contract with us and to a refund for the unused portion, or to compensation for its reduced value. You are also entitled to choose a refund or replacement for major failures with goods. If a failure with the goods or a service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done, you are entitled to a refund for the goods and to cancel the contract for the service and obtain a refund of any unused portion. You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or service.
Nothing in these Terms excludes, restricts, or modifies any rights you may have under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) or any other applicable law that cannot be excluded, restricted, or modified by agreement.
Subject to clause 14.1 and to the fullest extent permitted by law, Studio Subs excludes all liability for:
arising out of or in connection with these Terms or your use of the Platform, regardless of the cause of action.
Subject to clauses 14.1 and 14.4, Studio Subs' maximum aggregate liability to you arising out of or in connection with these Terms or your use of the Platform, whether in contract, tort (including negligence), statute, or otherwise, is limited to the greater of:
The limitations in clauses 14.2 and 14.3 do not apply to liability:
You agree to indemnify and hold harmless Studio Subs, its officers, directors, employees, and agents from and against any claims, liabilities, losses, damages, costs, and expenses (including reasonable legal fees) arising out of or in connection with:
Limitation: This indemnity does not apply to the extent that the relevant claim, liability, loss, damage, cost, or expense is caused or contributed to by the acts or omissions of Studio Subs, its officers, directors, employees, or agents.
Studio Subs may suspend or terminate accounts immediately where:
Studio Subs does not provide mediation, arbitration, or dispute resolution services between Studios and Instructors and is not required to investigate or adjudicate disputes relating to payments or services.
Nothing in these Terms creates any partnership, joint venture, employment, agency, or fiduciary relationship between Studio Subs and any User.
We may update these Terms from time to time to reflect changes in our services, legal requirements, or business practices.
Notice of changes: For material changes to these Terms, we will provide at least 30 days' notice by email to your registered email address and/or by prominent notice on the Platform before the changes take effect.
Your options: If you do not agree to the updated Terms, you may terminate your account before the changes take effect. If you are a Studio with an active subscription, you may cancel your subscription without penalty within 30 days of receiving notice of material changes.
Continued use of the Platform after the updated Terms take effect constitutes acceptance of the updated Terms.
Studio Subs is not liable for any delay or failure to perform its obligations under these Terms where such delay or failure results from events beyond its reasonable control, including but not limited to system outages, network failures, acts of government, natural disasters, or third-party service disruptions.
Studio Subs may provide notices to Users via the Platform, by email to your registered email address, or by any other reasonable means.
You may provide notices to Studio Subs by email to admin@studiosubs.com.
If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision will be read down to the extent necessary to make it valid, legal, and enforceable, or if that is not possible, will be severed from these Terms. The remaining provisions will continue in full force and effect.
These Terms are governed by the laws of New South Wales, Australia. Subject to any rights you may have under the Australian Consumer Law, you submit to the non-exclusive jurisdiction of the courts of New South Wales.
These Terms, together with the Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Studio Subs regarding your use of the Platform and supersede all prior agreements, representations, and understandings.
Questions or concerns may be directed to: